Cancelling order doesn't refound shipment?

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Today I noticed that the Turnigy 9X transmitter without module and receiver is back (it had been removed from the stock for many months) so I cancelled my backorder for a Turnigy 9X with module and transmitter.

Since the stock numbers were dropping fast I quickly read the order cancellation disclaimer, but I didn't notice anything saying that shipping costs would be excluded from the refunded credits. Is this right? if I cancel an order shipping costs are not refunded?

If so that is very strange since the order was never shipped, not even packed since I was one single item in the order and that was in back order, so why should I pay for that?

The cancelled order number is #2004599900.

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Ale_G Members Profile Send Private Message Find Members Posts Add to Buddy List Platinum (TH) USERID: 69626 Newbie Joined: 10/Dec/2009 Online Status: Offline Posts: 6	Quote Reply Topic: Cancelling order doesn't refound shipment? Posted: 10/Jun/2012 at 6:05pm
	Today I noticed that the Turnigy 9X transmitter without module and receiver is back (it had been removed from the stock for many months) so I cancelled my backorder for a Turnigy 9X with module and transmitter. Since the stock numbers were dropping fast I quickly read the order cancellation disclaimer, but I didn't notice anything saying that shipping costs would be excluded from the refunded credits. Is this right? if I cancel an order shipping costs are not refunded? If so that is very strange since the order was never shipped, not even packed since I was one single item in the order and that was in back order, so why should I pay for that? The cancelled order number is #2004599900.

CSbeta Members Profile Send Private Message Find Members Posts Add to Buddy List Platinum (US) USERID: 894422 HobbyKing Support Joined: 12/Apr/2011 Online Status: Offline Posts: 2567	Quote Reply Posted: 10/Jun/2012 at 7:27pm
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Ale_G Members Profile Send Private Message Find Members Posts Add to Buddy List Platinum (TH) USERID: 69626 Newbie Joined: 10/Dec/2009 Online Status: Offline Posts: 6	Quote Reply Posted: 10/Jun/2012 at 7:45pm
	I see that the shipment cost has been added to my credits, thank you. :)

skyboy Members Profile Send Private Message Find Members Posts Add to Buddy List Platinum (US) USERID: 76788 Newbie Joined: 29/Apr/2009 Online Status: Offline Posts: 17	Quote Reply Posted: 11/Jun/2012 at 11:39am
	Caution, shipping cost can't be paid with credits. Even if you already paid shipping and had it credited, you will have to pay it again.

WTWUK Members Profile Send Private Message Find Members Posts Add to Buddy List Platinum (GB) USERID: 976346 Hobbyking Addict Joined: 16/Jul/2011 Online Status: Offline Posts: 2214	Quote Reply Posted: 11/Jun/2012 at 9:09pm
	that is indeed true skyboy - I found that out when I cancelled my TG 9X with module and rx for one without a module. Good trick - it made me spend more on stuff! lol!!! Personally, I think if your credits are from a cancelled order, it should be able to be used to cover shipping as well.

airwave Members Profile Send Private Message Find Members Posts Add to Buddy List Retail (US) USERID: 71296 Hobbyking Addict Joined: 27/Aug/2009 Online Status: Offline Posts: 2729	Quote Reply Posted: 11/Jun/2012 at 10:36pm
	If you cancelled the order you can get a refund instead of store credit. this would let you use $$ for shipping but takes longer.most the time it is best just to add shipping in and get your products.