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US order to AUS (Non HK)

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RobMOz View Drop Down
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  Quote RobMOz Quote  Post ReplyReply Direct Link To This Post Topic: US order to AUS (Non HK)
    Posted: 15/Jun/2012 at 7:28am
Hi All,

Not really a resolved issue, more of a comparison....

I've ordered 8 times from HK over the last 6 months & never had any problems with delivery time or stock - very happy.

I recently ordered some parts for my Hangar 9 Saratoga from another supplier in the US & this is the trail:

Order placed on the 27th of May for items that were in stock.

Nothing happened until the 30th of May until I emailed & asked why they hadn't shipped..

Then as below: (read from the bottom up).

Processed Through Sort Facility
June 14, 2012, 1:03 pm
FOREIGN CENTERJERSEY CITY NJ 099
International Parcels
Arrived at Sort Facility
June 14, 2012, 12:32 pm
FOREIGN CENTERJERSEY CITY NJ 099
Depart USPS Sort Facility
June 12, 2012
KEARNY, NJ 07032
Processed through USPS Sort Facility
June 12, 2012, 7:54 am
KEARNY, NJ 07032
Customs clearance processing complete
June 05, 2012, 3:01 pm
CANADA
Customs Clearance
June 05, 2012, 3:00 pm
CANADA
Processed Through Sort Facility
June 05, 2012, 3:00 pm
CANADA
Processed Through Sort Facility
June 02, 2012, 1:22 am
ISC CHICAGO IL (USPS)
Arrived at Sort Facility
June 02, 2012, 12:19 am
ISC CHICAGO IL (USPS)
Processed through USPS Sort Facility
June 01, 2012, 7:54 am
CHICAGO, IL 60688
Depart USPS Sort Facility
June 01, 2012
CHAMPAIGN, IL 61821
Processed through USPS Sort Facility
June 01, 2012, 12:58 am
CHAMPAIGN, IL 61821
Dispatched to Sort Facility
May 30, 2012, 7:00 pm
CHAMPAIGN, IL 61821
Acceptance
May 30, 2012, 11:11 am
CHAMPAIGN, IL 61822
Electronic Shipping Info Received

So....the goods started in the US, went to Canada, came back to the US & still haven't left the US as far as I can tell!

Lucky I wasn't in a hurry!   

Moral of the story - things could always be worse!

Cheers
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Runner2k View Drop Down
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  Quote Runner2k Quote  Post ReplyReply Direct Link To This Post Posted: 15/Jun/2012 at 1:23pm
Your order is officially "international" now! LOL

It has traveled all over the place! :)
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airwave View Drop Down
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  Quote airwave Quote  Post ReplyReply Direct Link To This Post Posted: 15/Jun/2012 at 6:05pm
Yep, even good shops can get it wrong.looks like my nitro fule order one time.It did make it to me but it took the US tour.
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RobMOz View Drop Down
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  Quote RobMOz Quote  Post ReplyReply Direct Link To This Post Posted: 18/Jun/2012 at 3:22pm
Thanks for the replies - the parcel hasn't moved since my post so I don't think I'll be getting my parts anytime soon!

Cheers
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symowallo View Drop Down
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  Quote symowallo Quote  Post ReplyReply Direct Link To This Post Posted: 27/Jul/2012 at 8:03am
I love the way everyone always blames the shop first. It's usually not their fault, particularly in this example, where it is clearly the fault of the USPS.

Happens to me quite often when ordering from the East Coast of the US. Starts in New Jersey but could go anywhere after that!!!
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Sooty View Drop Down
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  Quote Sooty Quote  Post ReplyReply Direct Link To This Post Posted: 27/Jul/2012 at 4:28pm
USPS is not sure whether Australia is located in USA or Canada.
Sometimes when I reflect back on all the beer I drink I feel ashamed. Then I look into the glass and think about the workers in the brewery and all of their hopes & dreams.
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