scs-express

After a small order break (some months) I made a new order.
After they sent it I got the first surprise because it is a new shipping compony named scs-express.
Now I got an eMail from them telling me that they want to tranfer it through Customs and I should pay Customs via Paypal. Well thats not really bad. But unfourtunately they want 25,89€. If it would have traveled with HKPost or Swissair (wich I thought it would be) I would have payed 123,21$/1,2234*0,19=19,14€ for customs. So they want 6,75€ more. The things I have bought cost 93,22$ and they want 8,26$ extra. Thats near 10% of the cost extra.
I googled a bit and it doesn't seem like I can do much about it. Only thing would be to loose the shipment and make a payapal complaint.
But I read something that you can ask chat not to sent with scs-express.
Because of that I would advise you to do just that.
For that shipment I will pay that extra cost but I don't want to pay extra money in a dubios way. Their eMail is not worth of a company(there is even a jpeg in it so it will be filtered by many filters) and the calculation of the cost is not made clear.
Have a nice day

It's not done by Hobby King - it's the customs and mail service in your country that does it (it's the same everywhere in Europe)

It's still down to the shipping company - they act as brokers for the customs. If you incur customs charges and VAT, YOU have to pay that to YOUR tax people. Now whether there is VAT due depends on the value of the package. If it's under a certain sum, then there is no charge. Over that, then you have to pay the VAT

It has nothing to do with Hobby King - just the import regulations where you live

You're still missing it - no matter who the parcel is sent by (HK Post, Swiss Post, Singapore Post or whoever) when it arrives at the destination country, the customs hand it over to the delivery service.

It's nothing to do with Hobby King - it's the delivery service in YOUR country

Anything sent to me from Hong Kong is handed to 'Parcel Force' when it arrives who will then hit me with the 'handling charge' no matter what shipping option I requested

@Daithi You described the way it is for you. And how it was for me. Except that we in Germany didn't have to pay handling charges for customs. DHL/Deutsche Post does that without charge.
But with scs-express it is not that way. I will add the Mail I got to the bottom. The tracking of scsexpress states that the package is still in HK.

@mabaa The partner of scsexpress is UPS. And you can get around the 25€ of the GDSK guys by doing the customs yourself
. And it is a problem of HK by choosing SCS and not HKPost because I will want to avoid that hasse in the future and definitly get a better look at alternatives for HK. They definitly look brighter because of that.

I probably should have written that I did not choose express or EMS shipping. It was sent via Air Parcel 1.5kg for 29,99$


SCS Express International Limited     

E - M e s s a g e
     
Dear xxxx xxxxx ,
     

Re: Your order no. 494xxxx from Dynamic Model under our Airwaybill number 852093xxxxx

We are glad to inform you that your parcel order from Hobby King had arrived at our Europe hub station.   Your parcel had been cleared from EU region by bulk declaration under one consolidated shipment in order to minimize the clearance costs. Now the Parcel is ready for dispatch to you and waiting for your payment settle by Paypal as follows :

The total sum of amount of EUR 25.89 which is inclusive of any duty and VAT charge if applicable.
( Attached file for the AWB copy and the receipt for your reference)

You have no need to pay more VAT or duties in your own countries as your parcel was finished custom clearance in EU region.

All VAT charge needs to be paid within ten working days as Free storage charge only for 10 working days only.

Our Paypal account is support@scsexpress.com          (https://www.paypal.com)

Once we was received payment confirmation from Paypal, our EU Hub station will arrange your parcel to be delivered to you by UPS service within 2-4 working days. You can track the further shipping details and status from our web site at www.scsexpress.com by using our Airwaybill number quoted as above after your payment was being confirmed and accepted on next working day afternoon.


And that is the calculations they sent it with. Nice exchange rating but unfourtunately they probably have not used it.