ASW28 Fiberglass Elektrosegler 2.53M (99.6in) ARF

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• Quality
• Value

Customer Rated

Sep 30, 2013

Wo bleibt die Qualittskontrolle? Auch mir wurde der Rumpf mit einem krummen Seitenleitwerk geliefert.

Where is the quality control? I, too, the hull with a curved vertical stabilizer was delivered

• Overall
• Quality
• Value

Customer Rated

Aug 06, 2013

HOBBYKING should check the consigning, this came with the crooked tail but so crooked that he also noticed my dog. I put in a file with the foto.I can see how much money I have waste this time

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• Quality
• Value

Customer Rated

Jul 30, 2013

HOBBYKING dovrebbe controllare i modelli che spedisce,questo arrivato con la coda storta ma cos storta che se ne accorto anche il mio cane.
Ho inserito un file con le foto.Vediamo quanti soldi devo rimmetterci questa volta

• Overall
• Quality
• Value

Customer Rated

May 11, 2013

I received this glider a few month ago, and start to built it only now. When I receved it, and open the box, I was very happy: very good shape, as shown on the pictures, good quality body, good finition of the wood parts (wings and stab)
But as I started to built it, I am very desapointed to see that none of the parst can be join together, the holes do not cooresponds: the horizontal stab cannont be assembled with the vertical stab, the winglets cannot be assembled too in the wings, ther is no hole for cooling the engine and speed controler, some parts are missing, horn and clevis are very poor quality, etc...
it will fly, sure, but a lot of unexpected work and modifications to put it in good conditions of flying. It would be better that the construction wont be prepared !
I will write another review afetr make it flying.
Very desapointed by this low quality box. NOT FOR BEGINER

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Customer Rated

Feb 15, 2013

beau planeur en visuel!!!! mais la qualite n'est pas de mise. collage du conteplaque pour la mise en place du servo de direction coll de travers!!!!! cela a demande 4h00 de boulot pour la remise en place. merci HK

• Overall
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• Value

Customer Rated

Oct 29, 2012

Overall, it is the worst plane I have ever bought. It is a defected plane. This seems to be a known issue for sometimes, but HobbyKing elects to ignoring it and continues to sell them. The worst is that HobbyKing ignores the responsibility of selling bad stuff.

I agree with getting what you pay for, but cheap products mean bad quality, unreliable or bad performance, but cheap products should not be defective and malfunctions.

I contacted HobbyKing and they asked me to ship it back in my own cost. It would cost me USD$90.00 to shipping it back. The plane cost USD$ 99.00. Would you pay the $90.00 to ship back which isn't your fault?

HobbyKing should take the responsibility for all deflective products, because we (customers) pay HobbyKing as a middle man to deal with Chinese manufactures. We pay HobbyKing to take the low cost manufacture risks. This means HobbyKing doesn't do their job right. They are taking advantage from cheap labors and low cost manufactures; they are also taking advantages from selling around the world without worries of any consumer law.

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• Quality
• Value

Certified Buyer Rated

Aug 17, 2012

Planador muito bonito e voa bem, mas a montagem precisa de alguns ajustes. Cuidado com o montante do motor, precisa ser reforcado!

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Customer Rated

Aug 16, 2012

Excellent plane, just make sure you fly on the forward mark of the CG and you will have no tip stall issues. My set up: Turnigy 3548 motor, hobbyking 60 amp sbec, 3000 mah 4 cell Lipo, 13x6.5 folding prop (goes vertical better than most gas planes at my club). Weight 4.3 lbs, flies fast and yes, there is still a warp in the fuse, but it is minor. I posted my review on the video tab.

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• Value

Customer Rated

Jul 31, 2012

total crap every thing twisted and dont fit..... now waiting for more then 9 month to get a replaemen fuselage HK get your act together

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Customer Rated

Jul 07, 2012

I can not say enough had things about this plane. This plane I received is defected.

The balsa frame inside the fuselage is completely misaligned. I try to return it, but HK said they will not pay for the shipping. See below. I live in USA and the return shipping cost is more than the plane cost. Now I am stuck.

Here is what HK wrote by Chris.

Thanks for contacting the HobbyKing Support Team.

Please kindly follow the returning instruction as shown, Thank you!
...........

3) Do remember that NO postage refund will be available for faulty item. You are strongly advised to mail the returned item via the cheapest mailing method with tracking facilities
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Once we have received your return, our warranty department will start inspection on the item and update report to your account. Please check your account later.

Thanks for emailing support.
If you have any other questions, please let me know.
Regards.
Chris
HobbyKing Support Team
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