|Our Support Centre is open 24hrs!
Before contacting us we suggest you read our FAQ on late parcels, returning items, warranty and faulty items.
CUSTOMER SUPPORT CENTRE (login first)
|Live Online Chat|
|Please click on 'Live Chat' button on the top and chat with our 24/7 customer services team.|
|Our Support Centre is 24hrs, however before contacting us we suggest you read our FAQ on late parcels, returning items, warranty and faulty items.
Support Centre (login first)
|Parcel return address|
|We do not accept parcels returned to us which do not contain the correct address details and a senders name and address on the outside of the parcel.
If you wish to return an item, please read our FAQ first. A link to the support form and warranty return address is located in the FAQ page.
|Visiting our office|
|Should you wish to collect your parcel from our office in Hong Kong, please contact us prior to arriving to ensure your order is ready for collection.|
|If you have a product that you would like to see brought to market then please contact us at CUSTOMER SUPPORT CENTRE (login first) and select "Inventors Portal".|